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Help › I run a box › Plans and payments

Ending a plan early

  1. 1
    Open the athlete's record
    Section «Plans». Owners and admins only.
  2. 2
    Tap «End plan» next to the plan
    Write the reason if you want: it stays in the record.
  3. 3
    Decide about the unpaid fee
    Tick «Also cancel the unpaid fee of this plan» if they no longer owe it. Paid fees stay as they are.
  4. 4
    Tap «End plan»
    The balance stops counting today, it does not renew, and their booked classes from now on are cancelled without penalty.

To let it run to its end date without renewing, use «Stop renewal» instead.